IF YOU ARE NOT FULLY SATISFIED WITH YOUR ORDER, WE GIVE OUR INTERNATIONAL CUSTOMERS UP TO 45 DAYS (AFTER THE RECEIPT OF GOODS) TO RETURN ANY UNWANTED ITEMS FOR A REFUND. WE ARE UNABLE TO EXCHANGE INTERNATIONAL ORDERS.

Please follow the link below to our DHL return portal. Enter your order number (excluding the hashtag#) and email to start your return.

https://dhl-returns.starshipit.com/?id=12b23db11fbf41198d5662c82a381feb

 NOTE: We do not provide free returns. The DHL return portal is at a set fee of £24.99 (the cost of which is deducted from the retail value of item/s returned to us). Alternatively, you can choose to use a courier of your choice, at your expense, to return your parcel to us.

PLEASE NOTE - IF YOU CHOOSE NOT TO USE OUR DHL RETURNS SERVICE AND INSTEAD USE A LOCAL COURIER OF YOUR CHOICE - YOU MUST EMAIL US AT CUSTOMERSERVICE@FATHERSONSCLOTHING.COM TO INFORM US OF THE CHOICE OF COURIER AND TRACKING NUMBER FOR THIS RETURNS PARCEL. YOU ARE ALSO LIABLE TO PAY ANY DUTIES/TAXES TO GET THIS RETURNED TO US. ANY OUTSTANDING TAXES/DUTIES WILL BE DEDUCTED FROM YOUR OVERALL REFUND. 

 UNFORTUNATELY WE CANNOT OFFER THIS DHL SERVICE TO AUSTRALIAN CUSTOMERS.

Our return address is:

GALAFORD, UNIT C4

SEEDBED CENTRE,

DAVIDSON WAY,

ROMFORD,

ESSEX,

RM70AZ

UNITED KINGDOM

*If tags have been removed or tampered with in any way - this deems the item non-returnable/refundable*