If you are not fully satisfied with your order, we give our customers up to 30 days (after the receipt of goods) to return the product(s) to us for a REFUND or EXCHANGE after trying. We only authorise returns that are returned as received, with original tags attached and back in original packaging. Products must be returned to us in a re-saleable condition (ie. with no visible wear and tear/damage).
*If tags have been removed - this deems the item non-returnable*
When returning to us, please ensure that you complete the returns form enclosed with your FULL NAME and ORDER NUMBER. If you require an EXCHANGE - please state the SIZE AND STYLE you wish to exchange for (the exchange item must be of the same rrp)
If you wish for a REFUND - please circle refund
Return Address -
Unit C4, Seedbed Centre, Davidson Way, Romford, Essex, RM7 0AZ
We do not provide free returns labels, so return postage is at the customers expense. We do recommend that you return items to us via recorded post as we cannot be held responsible for lost items
NON UK RETURNS
Please note that unfortunately we are not able to send exchanges to NON-UK addresses. In this case, you must return the item/s for a refund and re-order the items you require in a new order.
Please ensure that when returning items to the UK, all duties, customs and vat payable are paid by you as the customer to ensure these are recevied successfully back to us and not returned to sender.
Head office/returns address:
UNIT C4 SEEDBED CENTRE
Registered Company address (Do not send returns here)
Galaford Ltd trading in the style of Father Sons Clothing
Company registration number: 3226273 (England and Wales)
120 Bunns Lane
We do not store personal or financial information in the processes of payment, nor did we share this information with 3rd parties