When your order ships, you will receive an email from DHL courier which will contain your individual consignment tracking number (please note this is different to your order number) Using your consignment number, you can then track your parcel on the courier's website following the link in your tracking email.
If you are not around to take delivery of your parcel, the carrier will leave a calling card telling you how you can reschedule delivery and will also email you to inform you of the local depot details so you can re-schedule delivery.
PLEASE NOTE; IF YOU AUTHORIZE THE COURIER TO LEAVE YOUR PARCEL IN A SAFE PLACE - THIS IS AT YOUR OWN RISK AND WE CAN NOT BE HELD ACCOUNTABLE FOR ANY LOSS.
PLEASE ALSO CHECK THAT YOUR SHIPPING ADDRESS IS CORRECT WHEN ORDERING, AS ONCE THE ORDER HAS BEEN PLACED, WE CANNOT AMEND THIS AND THE PARCEL WILL GO TO THE ADDRESS PROVIDED ON CHECKOUT.
We are not able to amend sizes of items after checkout - so please check the sizes are correct before completing your purchase
Discounts: Please note only one discount can be used/applied per order
How long will my order take to arrive?
- Deliveries are typically received within 2 WORKING days after your order is dispatched (EXCLUDING WEEKENDS)
- Next day delivery is also available, but will only be fulfilled if the order is made BEFORE 2pm on WEEKDAYS. Orders placed on a Friday before 2pm will be delivered on the Monday.
NB! Please note the stated release/pre-order date of all shirts as this affects the delivery date. Eg. if you order a shirt with a release date of 1st February 2021, you will receive this shirt up to a maximum of 3 working days from then. If your order contains one or more pre-order items - the whole order will be shipped together on the later stated release date.
Please note - Pre-order release dates are subject to change due to the fact we are dependent on the delivery of the item in to us. The most updated release date will be stated on the product on the website itself.
UK standard delivery is £5.99
UK next day delivery is £7.15
IMPORTANT: In the event an item is no longer available/ becomes out of stock after you have placed an order on our website, the remainder of your order will be sent, you will be refunded for the item which is no longer available however normal shipping fees will apply.
Please note delivery can take longer during our sale periods when it may take up to 72 hours for shipments to be dispatched. Our delivery time starts from when an order is shipped from our warehouse.
WORLDWIDE DELIVERY AVAILABLE
WE SHIP WORLDWIDE WITH DHL
Please note, you as the customer are responsible for paying any import/delivery duties applicable to your order.
We are not able to ship to P.O BOX addresses
SHIPPING DELIVERY TIMES:
IRELAND - 1-2 WORKING DAYS
EUROPE - (1-2 WORKING DAYS - ORDER BEFORE 1PM AND RECEIVE THE NEXT WORKING DAY (MONDAY - THURSDAY).
UNITED STATES - 1-2 WORKING DAYS
REST OF THE WORLD - 2-3 WORKING DAYS
Head office/returns address:
UNIT C4 SEEDBED CENTRE
Registered Company address (Do not send returns here)
Galaford Ltd trading in the style of Father Sons Clothing
Company registration number: 3226273 (England and Wales)
120 Bunns Lane